Angela - Accountant

Our clients contact us multiple times per day. Our BlackBerry® activity has increased enormously over the past year. We chose BlackTrack because it automatically logs our BlackBerry® phone calls and e-mails. BlackBerry® activity is now fully billable.

• Serving clients involves detailed communication
• Each engagement requires telephone and email interaction
• BlackBerry® communication is an expense or billable activity that is difficult to track

• BlackTrack automatically logs all BlackBerry® phone calls and emails
• BlackTrack automatically emails a daily or weekly report of your BlackBerry® use
• BlackTrack improves billing and project management

Kathy - Operations Management Consultant

Working in a consulting environment involves a great deal of communication. Most of my email and phone calls are completed on my BlackBerry® device. When I am out of the office, keeping a detailed log of BlackBerry® activity is not always possible, which results in billing issues. Since installing BlackTrack this problem has been eliminated. BlackTrack automatically logs my activity for me and billing has become manageable.

• Being away from the office involves BlackBerry® communication
• It is difficult to track BlackBerry® activity when managing multiple projects at one time
• Lack of BlackBerry® logging results in lost billing
• Improper billing is an expensive problem

• BlackTrack automatically logs all BlackBerry® phone calls and emails
• BlackTrack automatically emails you a daily or weekly report of your BlackBerry® use
• BlackTrack improves billing and project management

Ray - Civil Engineer

Managing an engineering team is no easy task when a lot of the work is off-site. BlackBerry® devices help a lot however the biggest challenge ends up being how do you bill all of this project time that doesn’t show up in the logbook or on the computer screen. The BlackTrack application complements the timesheets of my employees. Project management is manageable and accurate with the help of BlackTrack.

• Managing projects requires accurate & timely information
• BlackBerry® devices are heavily used on off-site projects
• Phone & e-mail use in the field is almost impossible to properly log
• Inaccurate logging  results in poor project management & cost control problems

• BlackTrack automatically logs all BlackBerry® phone calls and emails.
• BlackTrack automatically emails you a daily or weekly report of your BlackBerry® use.
• BlackTrack improves billing and project management

Colin - Corporate Lawyer

With the installation of BlackTrack on all BlackBerry® devices our firm effortlessly logs the billable hours of our clients. Since using this application our cost controlling and billing has become less complicated and more accurate. BlackTrack is our solution to BlackBerry® billing.

• Clients need access to legal advice at all times
• Client interaction is increasingly being done via BlackBerry®. Recording client interaction when out of the office is inconvenient or impractical
• Improper tracking of BlackBerry® activity is resulting in inaccurate billing.

• BlackTrack automatically logs all BlackBerry® phone calls and emails.
• BlackTrack automatically emails you a daily or weekly report of your BlackBerry® use.
• BlackTrack improves billing and project management